LISTEN. RESPECT. RESPOND.

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Our Objectives 

1. Strengthen community service collaboration to respond to situations that may give rise to conflict in the community.
2. Promote capacity and stabilize the safety and well-being of vulnerable community members in downtown east Toronto.
3. Strengthen connection to needed health and social services.
4. Increase the capacity for community members to respond to situations.

Our Approach and Core Values  

• Working from lens of equity and anti-racism, anti-Black racism, anti-Indigenous racism, anti-oppression, and anti-discrimination.
• 2SLGBTQIA+ inclusive 
• Non-coercive
• Meaningful involvement of persons with lived experience 
• Based in harm reduction principles
• Trauma-informed
• Flexible 
• Client-centered & individualized Support
• Low barrier access to services in our community
• Strength-based 
• Social justice oriented
• Autonomy
• Compassionate and caring response  
• Being able to express and share their lived experiences as they understand them.

Commitment to Equity, Diversity and Inclusion 

Diversity is what makes our city so unique. We are aware that some interactions in our communities can be disheartening or hurtful to experience and/or witness. Our team works from a trauma-informed lens and uses approaches founded in harm reduction and strengths-based practices that are flexible and non-coercive to ensure that each individuals’ dignity and autonomy is respected. We are committed to continuously working towards meeting the needs of all so that all members of the community have equal access to shared community space and resources.